Skills

One skill, shown in real work situations, with practices to try.

A cream ear trumpet with a violet rim and two sound waves going into it, and a small orange spark, on a light violet field.

Skill

Active Listening

Active Listening is the ability to take in everything someone is saying before you answer.

Leadership · 4 min read

Four white and pale peach steps rising to a violet flag, with a dotted path climbing them, and a small orange spark, on a light violet field.

Skill

Change Management

Change Management is the ability to lead other people through a change.

Leadership · 4 min read

A white puzzle piece and a violet one about to fit together, and a small orange spark, on a light violet field.

Skill

Conflict Management

Conflict Management is the ability to help people who disagree reach an answer together.

Leadership · 5 min read

A signpost with two boards pointing opposite ways, one violet and one white, and a small orange spark, on a light violet field.

Skill

Decision Making

Decision Making is the ability to choose well between paths, often without all the information, and to stand behind the choice once it's made.

Leadership · 4 min read

A violet horseshoe magnet with white tips pulling three small pale peach circles toward it, and a small orange spark, on a light violet field.

Skill

Influence

Influence is the ability to move people toward an idea or a decision, through the trust they have in you and arguments that speak to what matters to them.

Leadership · 5 min read

A young plant tied to a cream stake in a violet pot, and a small orange spark, on a light violet field.

Skill

People Development

People Development is the ability to help other people grow, by seeing what each one could become and creating the conditions for them to get there.

Leadership · 4 min read

A magnifying glass with a violet rim over a gear, and a small orange spark, on a light violet field.

Skill

Problem Solving

Problem Solving is the ability to work through a difficult situation until you understand what's causing it, and to put a solution in place that holds.

Leadership · 5 min read

A folded map with a dotted route, two crossed-out spots and a violet pin, and a small orange spark, on a light violet field.

Skill

Strategy

Strategy is the ability to look ahead and choose where to go, making deliberate trade-offs so the work of today builds an advantage that lasts.

Leadership · 4 min read

A campfire with a violet flame over two crossed logs, and a small orange spark, on a light violet field.

Skill

Team Motivation

Team Motivation is the ability to bring out a team's own energy for its work, so people commit to shared goals because they want to.

Leadership · 5 min read